SUPPORT

How can we help?

If something doesn’t feel right in Lifeweft, we’d genuinely like to hear about it.

Get Lifeweft

Lifeweft is on the App Store for iPhone and iPad.

Contact

Email jamie.craig@hey.com with a short description of what happened, the device and operating-system version you were using and—if comfortable—a screenshot.

Your data

Before reinstalling the app or changing iCloud settings, create a backup from Lifeweft Settings. If you need help, contact us first so we can recommend the safest next step.

Purchases

Use Restore Purchases on the Lifeweft Access screen if you have already unlocked Lifeweft with the same Apple Account. Apple handles billing and refunds for App Store purchases.

Compatibility

Lifeweft is designed for current versions of iOS and iPadOS.

Privacy

Read the Lifeweft Privacy Policy.